How do I correct my personal information if it is wrong?

You can update your personal information through your account settings. Alternatively, you can contact support@f61com.onl to request a correction. Once a correction request is received, we will process it within 30 days. You can also get help through 24/7 Live Chat.

f61com
Privacy Policy

This policy fully explains how we store and protect players' personal information.

Last updated: 30 October 2026

Introduction and Purpose

This Privacy Policy ("Policy") explains how we collect, store, use, and protect the personal information of players and visitors who use the f61com platform (https://f61com.onl).

f61com places great value on players' trust. We are committed to handling your personal information securely and responsibly. By continuing to use this platform, you are considered to have agreed to the terms of this Policy.

This Policy applies to all of f61com's website, mobile version, and related services. The Policy may be updated from time to time, and any changes will be announced on this page.

1Personal Information We Collect

When you open an account at f61com and use our services, we may collect the following types of information.

a) Information You Provide Directly

Name, date of birth, and gender
Email address and contact number
Payment information (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer)
Username and password (stored in encrypted form)
Deposit and withdrawal records
Gaming history

b) Information Collected Automatically

IP address and browser type
Pages visited and links clicked
Device type and operating system
Time spent on the website
Cookies and similar tracking technologies

c) Information received from third parties

We may also receive player information from banks, payment services, and fraud prevention services that contact us. This information will also be handled in accordance with this policy.

2How We Use Your Personal Information

We use the information we collect only for the following purposes.

Account Management — To handle account registration, login, and deposit / withdrawal processes
Customer Support — To assist you through our 24/7 Myanmar-language live chat and email services
Financial Security — To prevent fraud, money laundering, and unauthorized access
Service Improvement — To research how the platform is used so we can make it better
Promotions and Notifications — To inform players about bonuses and new offers, with their consent
Responsible Gaming — To monitor gaming patterns and identify signs of problem gambling
Legal Compliance — To act in accordance with applicable laws and regulations

We will not use your personal information for any purpose other than those stated above.

3Sharing with Third Parties

f61com will not sell, rent, or share your personal information with third parties for profit. However, limited sharing may occur in the following circumstances.

a) Service Providers

We share only the necessary information with third-party companies that work with us to process payments (KBZPay, Wave Money, AYA Pay, CB Pay), provide technical services, and handle customer support. They operate under our instructions only and are not permitted to use the information for their own purposes.

b) Legal Requirements

If required by applicable laws, court orders, or warrants, we must act in accordance with the law. Where possible, we will notify the player before such sharing takes place.

c) Fraud Prevention

We share only the necessary information with security services that investigate unauthorized payments or account theft.

4Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. These help improve your browsing experience and keep the website functioning properly.

Types of cookies we use

Essential Cookies — Cookies required for account login, payments, and website security
Functional Cookies — Cookies that remember your language preference, gaming preferences, and pages you have visited
Analytics Cookies — Cookies that help us understand how players use the website (no personal data is exposed)

You can block cookies through your browser settings. However, blocking essential cookies may prevent some services from working properly.

5Personal Information Security Measures

f61com has put in place a wide range of technical security measures to protect players' personal information.

SSL/TLS Encryption — Data transmissions are protected with 256-bit SSL encryption
Access Control — Personal information can only be accessed by authorized staff
Data Encrypted — Passwords are stored using one-way hashing that cannot be reversed
Regular Audits — Server and application security is checked on a regular basis
Data Loss Protection — Your information is backed up on secure servers

No internet transmission can be guaranteed 100% secure. However, we do everything we reasonably can to protect players' data. If you experience an unusual security incident, contact us immediately at [email protected].

6Personal Data Retention Period

We will retain personal data for as long as necessary to fulfil the purposes described in this policy.

a) Actively used accounts

For as long as your account remains active, we will retain transactional data, including payment records.

b) Closed / inactive accounts

Due to legal requirements, financial audits, and fraud prevention obligations, records are kept for up to five years from the date the account is closed.

c) Cookies

The retention period for cookies depends on the type of cookie. Essential cookies expire when the browser is closed. Analytics cookies may persist for 1 to 2 years.

7Players' Rights

Players at f61com have the following rights regarding their personal data.

Right to Access — You can request to view the personal data we hold about you
Right to Rectification — You can request correction of any personal data that is inaccurate or incomplete
Right to Erasure — You can request deletion of your personal data, subject to legal requirements
Right to Restrict Sharing — You can object to your personal data being shared with third parties, except where required by law
Right to Opt Out of Promotions — You can opt out of receiving promotional and marketing communications at any time
Right to Data Portability — You can request a copy of your personal data in a structured format for transfer

To exercise any of the above rights, contact us at [email protected]. We will respond within 30 days.

8Protection of Those Under 21

f61com services are for adults aged 21 and above only. We do not knowingly collect personal data from anyone under 21.

If we become aware that data from a player under 21 has been collected by mistake, we will delete it immediately. We welcome contact from parents or guardians of anyone under 21.

9Policy Changes

We may update this privacy policy from time to time. For significant changes, we will post an announcement on the website and update the "Last revised date" at the top of this page.

Continuing to use the platform after an update takes effect will be treated as acceptance of the revised policy. We encourage you to review this policy regularly.

10Contact Us

If you have any questions about this privacy policy, you can reach the f61com customer support team through the following channels.

Email: [email protected]
Live Chat: 24/7 Live Chat in Myanmar language on the website

We will respond to privacy-related questions as quickly as possible.

What You Should Know About Personal Data Protection

When opening an account at f61com, you are required to provide your name, date of birth, contact details, and payment information. This information is essential for account verification and payment security. Technical data related to your browser and IP address is also collected automatically while you browse the site.

Yes, f61com uses SSL/TLS encryption to protect your payment information. Details for KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfers are all encrypted. Only authorised staff can access this data, and it will never be shared with third-party advertising companies.

No. f61com will never sell, rent, or share players' personal information with any third-party advertising company. Limited data is shared only with partner companies involved in processing payments and providing technical services.

You can update your personal information through your account settings. Alternatively, you can contact [email protected] to request a correction. Once a correction request is received, we will process it within 30 days. You can also get help through 24/7 Live Chat.

You can block cookies in your browser settings. However, blocking essential cookies — such as those required for login and payments — will prevent some services from working properly. You can block analytics and promotional cookies while continuing to use the site.

Even after an account is closed, records are retained for five years to meet legal requirements and carry out financial checks. After that period, your personal information will be securely deleted.

Yes. If a security incident occurs that could affect players' personal information, we will notify you promptly through your registered contact details (email / Live Chat) and take immediate steps to resolve and contain the incident.

f61comPrivacy Policy